Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Xehetasun bibliografikoak
Egile nagusia: Wilson, John P. (John Peter) 1955-
Formatua: Liburua
Hizkuntza:English
Argitaratua: London Kogan Page 2009.
Gaiak:
Call centers > Employees > Training of.
Customer services > Management.