Hospitality, tourism, and lifestyle concepts implications for quality management and customer satisfaction

Hospitality, tourism, and lifestyle concepts implications for quality management and customer satisfaction

Détails bibliographiques
Autres auteurs: Thyne, Maree, Laws, Eric
Format: Livre
Langue:English
Publié: New York Haworth Hospitality Press c2004.
Sujets:
Hospitality > Management.
Tourism > Management.