Analysis of customer satisfaction data a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research
| Yazar: | |
|---|---|
| Diğer Yazarlar: | |
| Materyal Türü: | Kitap |
| Dil: | English |
| Baskı/Yayın Bilgisi: |
Milwaukee, Wis.
ASQ Quality Press
c2000.
|
| Konular: |