Cita APA (7th ed.)

Hayes, D. K., & Ninemeier, J. D. (2005). Hotel operations management (2nd ed.). Pearson/Prentice Hall.

Cita Chicago (17th ed.)

Hayes, David K., i Jack D. Ninemeier. Hotel Operations Management. 2nd ed. Upper Saddle River, N.J: Pearson/Prentice Hall, 2005.

Cita MLA (9th ed.)

Hayes, David K., i Jack D. Ninemeier. Hotel Operations Management. 2nd ed. Pearson/Prentice Hall, 2005.