Owen, T. B. (2006). Success at the enquiry desk: Successful enquiry answering - every time (5th ed.). Facet Pub.
Chicago Style aipamenaOwen, Tim Buckley. Success at the Enquiry Desk: Successful Enquiry Answering - Every Time. 5th ed. London: Facet Pub, 2006.
MLA aipamenaOwen, Tim Buckley. Success at the Enquiry Desk: Successful Enquiry Answering - Every Time. 5th ed. Facet Pub, 2006.
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