Human sigma managing the employee-customer encounter

Human sigma managing the employee-customer encounter

Bibliographic Details
Main Author: Fleming, John H.
Other Authors: Asplund, Jim
Resource Type: Book
Language:English
Published: New York Gallup Press c2007.
Subjects:
Customer relations.
Consumer satisfaction.
Sales management.
Online Access:Table of contents

Internet

Table of contents

UP Cesar E.A. Virata School of Business (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
BA-1423 HF 5415.5 / F54 2007 Regular Circulation On-Shelf

College of Engineering Library I (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
E-35628 HF 5415.5 / F54 2007 Regular Circulation On-Shelf