Customer service career success through customer loyalty

Bibliographische Detailangaben
1. Verfasser:	Timm, Paul R.
Format:	Buch
Sprache:	English
Veröffentlicht:	Upper Saddle, River, NJ Pearson 2008.
Ausgabe:	4th ed.
Schlagworte:	Customer relations. Customer satisfaction. Customer services. Success in business.
Online Zugang:	Table of contents only