Customer service career success through customer loyalty

Detaylı Bibliyografya
Yazar:	Timm, Paul R.
Materyal Türü:	Kitap
Dil:	English
Baskı/Yayın Bilgisi:	Upper Saddle, River, NJ Pearson 2008.
Edisyon:	4th ed.
Konular:	Customer relations. Customer satisfaction. Customer services. Success in business.
Online Erişim:	Table of contents only