Value creation through strategic knowledge management the case of Singapore Airlines.

Value creation through strategic knowledge management the case of Singapore Airlines.

Détails bibliographiques
Publié dans:Journal of asian business V. 23, 1 (2007).
Auteur principal: Wirtz, Jochen
Format: Article
Langue:English
Sujets:
Singapore Airlines Ltd.
Knowledge management.
Corporate culture.
Customer feedback.
Quality deployment.