Value creation through strategic knowledge management the case of Singapore Airlines.

Value creation through strategic knowledge management the case of Singapore Airlines.

Detalles Bibliográficos
Publicado en:Journal of asian business V. 23, 1 (2007).
Autor Principal: Wirtz, Jochen
Formato: Artigo
Idioma:English
Subjects:
Singapore Airlines Ltd.
Knowledge management.
Corporate culture.
Customer feedback.
Quality deployment.