Value creation through strategic knowledge management the case of Singapore Airlines.

Value creation through strategic knowledge management the case of Singapore Airlines.

Podrobná bibliografie
Vydáno v:Journal of asian business V. 23, 1 (2007).
Hlavní autor: Wirtz, Jochen
Médium: Článek
Jazyk:English
Témata:
Singapore Airlines Ltd.
Knowledge management.
Corporate culture.
Customer feedback.
Quality deployment.