Value creation through strategic knowledge management the case of Singapore Airlines.

Value creation through strategic knowledge management the case of Singapore Airlines.

Manylion Llyfryddiaeth
Cyhoeddwyd yn:Journal of asian business V. 23, 1 (2007).
Prif Awdur: Wirtz, Jochen
Fformat: Erthygl
Iaith:English
Pynciau:
Singapore Airlines Ltd.
Knowledge management.
Corporate culture.
Customer feedback.
Quality deployment.