Value creation through strategic knowledge management the case of Singapore Airlines.

Value creation through strategic knowledge management the case of Singapore Airlines.

Bibliografiset tiedot
Julkaisussa:Journal of asian business V. 23, 1 (2007).
Päätekijä: Wirtz, Jochen
Aineistotyyppi: Artikkeli
Kieli:English
Aiheet:
Singapore Airlines Ltd.
Knowledge management.
Corporate culture.
Customer feedback.
Quality deployment.