Value creation through strategic knowledge management the case of Singapore Airlines.

Value creation through strategic knowledge management the case of Singapore Airlines.

Dettagli Bibliografici
Pubblicato in:Journal of asian business V. 23, 1 (2007).
Autore principale: Wirtz, Jochen
Natura: Articolo
Lingua:English
Soggetti:
Singapore Airlines Ltd.
Knowledge management.
Corporate culture.
Customer feedback.
Quality deployment.