Value creation through strategic knowledge management the case of Singapore Airlines.

Value creation through strategic knowledge management the case of Singapore Airlines.

Detalhes bibliográficos
Publicado no:Journal of asian business V. 23, 1 (2007).
Autor principal: Wirtz, Jochen
Formato: Artigo
Idioma:English
Assuntos:
Singapore Airlines Ltd.
Knowledge management.
Corporate culture.
Customer feedback.
Quality deployment.