Virtual reference service from competencies to assessment

Ngā taipitopito rārangi puna kōrero
Ētahi atu kaituhi:	Lankes, R. David, Nast, Philip
Hōputu:	Pukapuka
Reo:	Ingarihi
I whakaputaina:	New York Neal-Schuman Publishers c2008
Rangatū:	Virtual reference desk
Ngā marau:	Electronic reference services (Libraries). Reference services (Libraries) > Information technology. Electronic reference services (Libraries) > Study and teaching. Reference librarians > Effect of technological innovations on. Electronic reference services (Libraries) > United States > Case studies.