Virtual reference service from competencies to assessment

Bibliographische Detailangaben
Weitere Verfasser:	Lankes, R. David, Nast, Philip
Format:	Buch
Sprache:	English
Veröffentlicht:	New York Neal-Schuman Publishers c2008
Schriftenreihe:	Virtual reference desk
Schlagworte:	Electronic reference services (Libraries). Reference services (Libraries) > Information technology. Electronic reference services (Libraries) > Study and teaching. Reference librarians > Effect of technological innovations on. Electronic reference services (Libraries) > United States > Case studies.