Developments in the call centre industry analysis, changes and challenges

Developments in the call centre industry analysis, changes and challenges

Détails bibliographiques
Autres auteurs: Burgess, John (K. John), Connell, Julia 1956-
Format: Livre
Langue:English
Publié: London Routledge 2006.
Sujets:
Call Centers.
Telecommunication.
Call centers > Management.