Developments in the call centre industry analysis, changes and challenges

Developments in the call centre industry analysis, changes and challenges

Bibliografische gegevens
Andere auteurs: Burgess, John (K. John), Connell, Julia 1956-
Formaat: Boek
Taal:English
Gepubliceerd in: London Routledge 2006.
Onderwerpen:
Call Centers.
Telecommunication.
Call centers > Management.