Developments in the call centre industry analysis, changes and challenges

Developments in the call centre industry analysis, changes and challenges

Dades bibliogràfiques
Altres autors: Burgess, John (K. John), Connell, Julia 1956-
Format: Llibre
Idioma:English
Publicat: London Routledge 2006.
Matèries:
Call Centers.
Telecommunication.
Call centers > Management.