Training library staff and volunteers to provide extraordinary customer service

Bibliographische Detailangaben
1. Verfasser:	Todaro, Julie Beth
Weitere Verfasser:	Smith, Mark 1956-
Format:	Buch
Sprache:	English
Veröffentlicht:	New York Neal-Schuman Publishers c2006.
Schlagworte:	Library employees > In-service training. Public services (Libraries) Customer services.
Online Zugang:	Table of contents only