Payne, A. (1996). Relationship marketing for competitive advantage: Winning and keeping customers. Butterworth.
Chicago Style (17th ed.) CitationPayne, Adrian. Relationship Marketing for Competitive Advantage: Winning and Keeping Customers. Oxford: Butterworth, 1996.
MLA (9th ed.) CitationPayne, Adrian. Relationship Marketing for Competitive Advantage: Winning and Keeping Customers. Butterworth, 1996.
Warning: These citations may not always be 100% accurate.