The complete guide to preparing and implementing service level agreements

The complete guide to preparing and implementing service level agreements

书目详细资料
主要作者: Pantry, Sheila
其他作者: Griffiths, Peter
格式: 图书
语言:English
出版: London Library Association Pub. 1997.
主题:
Service level agreements.
Total quality management.
Service industries > Quality control.
Service industries > Cost control.