The complete guide to preparing and implementing service level agreements

The complete guide to preparing and implementing service level agreements

Xehetasun bibliografikoak
Egile nagusia: Pantry, Sheila
Beste egile batzuk: Griffiths, Peter
Formatua: Liburua
Hizkuntza:English
Argitaratua: London Library Association Pub. 1997.
Gaiak:
Service level agreements.
Total quality management.
Service industries > Quality control.
Service industries > Cost control.