The complete guide to preparing and implementing service level agreements

The complete guide to preparing and implementing service level agreements

Podrobná bibliografie
Hlavní autor: Pantry, Sheila
Další autoři: Griffiths, Peter
Médium: Kniha
Jazyk:English
Vydáno: London Library Association Pub. 1997.
Témata:
Service level agreements.
Total quality management.
Service industries > Quality control.
Service industries > Cost control.