Pantry, S., & Griffiths, P. (1997). The complete guide to preparing and implementing service level agreements. Library Association Pub.
Citación estilo ChicagoPantry, Sheila, and Peter Griffiths. The Complete Guide to Preparing and Implementing Service Level Agreements. London: Library Association Pub, 1997.
Cita MLAPantry, Sheila, and Peter Griffiths. The Complete Guide to Preparing and Implementing Service Level Agreements. Library Association Pub, 1997.
Warning: These citations may not always be 100% accurate.