Lean Six Sigma for service how to use Lean Speed and Six Sigma Quality to improve services and transactions

Lean Six Sigma for service how to use Lean Speed and Six Sigma Quality to improve services and transactions

Manylion Llyfryddiaeth
Prif Awdur: George, Michael L. 1947-
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: New York McGraw-Hill c2003.
Pynciau:
Six sigma (Quality control standard)
Service industries > Quality control > Statistical methods.
Quality control > Statistical methods.