Lean Six Sigma for service how to use Lean Speed and Six Sigma Quality to improve services and transactions

Lean Six Sigma for service how to use Lean Speed and Six Sigma Quality to improve services and transactions

Dades bibliogràfiques
Autor principal: George, Michael L. 1947-
Format: Llibre
Idioma:English
Publicat: New York McGraw-Hill c2003.
Matèries:
Six sigma (Quality control standard)
Service industries > Quality control > Statistical methods.
Quality control > Statistical methods.