Total quality essentials using quality tools and systems to improve and manage your business

Total quality essentials using quality tools and systems to improve and manage your business

Detalhes bibliográficos
Autor principal: Soin, Sarv Singh
Formato: Livro
Idioma:English
Publicado em: New York McGraw-Hill c1999.
Edição:2nd ed.
Assuntos:
Total quality management.
Quality control.
Consumer satisfaction.