Total quality essentials using quality tools and systems to improve and manage your business

Total quality essentials using quality tools and systems to improve and manage your business

Detalles Bibliográficos
Autor principal: Soin, Sarv Singh
Formato: Libro
Lenguaje:English
Publicado: New York McGraw-Hill c1999.
Edición:2nd ed.
Materias:
Total quality management.
Quality control.
Consumer satisfaction.