Total quality essentials using quality tools and systems to improve and manage your business

Total quality essentials using quality tools and systems to improve and manage your business

Dades bibliogràfiques
Autor principal: Soin, Sarv Singh
Format: Llibre
Idioma:English
Publicat: New York McGraw-Hill c1999.
Edició:2nd ed.
Matèries:
Total quality management.
Quality control.
Consumer satisfaction.