Quality service how America's top companies are competing in the customer-service revolution - and how you can too

Quality service how America's top companies are competing in the customer-service revolution - and how you can too

Opis bibliograficzny
1. autor: Denton, D. Keith
Format: Książka
Język:English
Wydane: Houston, Tex. Gulf Pub. c1989.
Hasła przedmiotowe:
Service industries > Quality control. > United States.
Customer services > United States.
Consumer satisfaction > United States.