Quality service how America's top companies are competing in the customer-service revolution - and how you can too

Quality service how America's top companies are competing in the customer-service revolution - and how you can too

Bibliografiske detaljer
Hovedforfatter: Denton, D. Keith
Format: Bog
Sprog:English
Udgivet: Houston, Tex. Gulf Pub. c1989.
Fag:
Service industries > Quality control. > United States.
Customer services > United States.
Consumer satisfaction > United States.