Managing quality customer service [a practical guide for establishing a service operation]
| Egile nagusia: | |
|---|---|
| Formatua: | Liburua |
| Hizkuntza: | English |
| Argitaratua: |
Los Altos, Calif.
Crisp Publications
c1989.
|
| Saila: | The Fifty-Minute series
|
| Gaiak: |