Quality government designing, developing, and implementing TQM

Detalhes bibliográficos
Autor principal:	Koehler, Jerry W.
Outros Autores:	Pankowski, Joseph M.
Formato:	Livro
Idioma:	English
Publicado em:	Delray Beach, FL St. Lucie Press c1996.
Assuntos:	Public administration. Government productivity. Total quality management in government.