Customer bonding pathway to lasting customer loyalty

Customer bonding pathway to lasting customer loyalty

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Détails bibliographiques
Auteur principal: Cross, Richard 1947-
Autres auteurs: Smith, Janet 1953-
Format: Livre
Langue:English
Publié: Lincolnwood, Ill. NTC Business Books c1995.
Sujets:
Customer relations.
Customer services.
Customer loyalty.