Customer bonding pathway to lasting customer loyalty

Bibliographische Detailangaben
1. Verfasser:	Cross, Richard 1947-
Weitere Verfasser:	Smith, Janet 1953-
Format:	Buch
Sprache:	English
Veröffentlicht:	Lincolnwood, Ill. NTC Business Books c1995.
Schlagworte:	Customer relations. Customer services. Customer loyalty.