A study of the reference interview behavior between librarians and patrons in an academic library setting

A study of the reference interview behavior between librarians and patrons in an academic library setting

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This exploratory study brought into focus the reference interview behavior between librarians and patrons in an academic library setting. The study used direct observation and focus interviews to describe the communication pattern that occurs within library settings between librarians and patrons;...

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Détails bibliographiques
Auteur principal: Cacha, Lleuvelyn A. (Auteur)
Autres auteurs: Sison, Josephine C. (adviser.), Yang, Jackson V. (reader.)
Format: Thèse
Langue:English
Publié: Quezon City : Institute of Library Science, University of the Philippines Diliman 2001.
Sujets:
Academic libraries > Philippines > Quezon City.
Librarians > Philippines > Quezon City.
Reference services (Libraries) > Philippines > Quezon City.
Students > Philippines > Quezon City > Attitudes.
University of the Philippines (Diliman) > College of Education > Library.
University of the Philippines (Diliman) > College of Mass Communication > Library.
University of the Philippines (Diliman) > College of Science > Library.
University of the Philippines (Diliman) > School of Economics > Library.