Dealing with difficult people in the library

Ngā taipitopito rārangi puna kōrero
Kaituhi matua:	Willis, Mark R.
Hōputu:	Pukapuka
Reo:	Ingarihi
I whakaputaina:	Chicago American Library Association 1999
Ngā marau:	Communication in library science > United States. Libraries and readers > United States. Public libraries > Public relations > United States.