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Xehetasun bibliografikoak
Egile nagusia:	Ronan, Jana Smith
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	Westport, conn. Libraries Unlimited c2003.
Gaiak:	Electronic reference services (Libraries). Electronic reference services (Libraries) > Computer programs. Electronic reference services (Libraries) > United States > Case studies.