Chat reference a guide to live virtual reference services

Bibliografiska uppgifter
Huvudupphovsman:	Ronan, Jana Smith
Materialtyp:	Bok
Språk:	English
Publicerad:	Westport, conn. Libraries Unlimited c2003.
Ämnen:	Electronic reference services (Libraries). Electronic reference services (Libraries) > Computer programs. Electronic reference services (Libraries) > United States > Case studies.