The virtual customer a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting Sno Paulo, Brasil, August 18-20, 2004.

The virtual customer a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting Sno Paulo, Brasil, August 18-20, 2004.

Chi tiết về thư mục
Nhiều tác giả của công ty: IFLA Satellite Meeting Sno Paulo, Brasil, International Federation of Library Associations and Institutions
Tác giả khác: Ferreira, Sueli Mara Soares Pinto, Savard, Rejean 1950-
Định dạng: Sách
Ngôn ngữ:English
French
Được phát hành: Munchen Saur 2005.
Loạt:IFLA publications, 0344-6891 117
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