Building a successful customer-service culture a guide for library and information managers

Building a successful customer-service culture a guide for library and information managers

Detalhes bibliográficos
Outros Autores: Melling, Maxine, Little, Joyce
Formato: Livro
Idioma:English
Publicado em: London Facet 2002.
Assuntos:
Public services (Libraries) > Great Britain.
Library personnel management > Great Britain.
Customer relations > Great Britain.
Public services (Libraries)
Library personnel management.
Customer relations.