Building a successful customer-service culture a guide for library and information managers

Building a successful customer-service culture a guide for library and information managers

Dettagli Bibliografici
Altri autori: Melling, Maxine, Little, Joyce
Natura: Libro
Lingua:English
Pubblicazione: London Facet 2002.
Soggetti:
Public services (Libraries) > Great Britain.
Library personnel management > Great Britain.
Customer relations > Great Britain.
Public services (Libraries)
Library personnel management.
Customer relations.