Building a successful customer-service culture a guide for library and information managers

Building a successful customer-service culture a guide for library and information managers

Bibliographic Details
Other Authors: Melling, Maxine, Little, Joyce
Resource Type: Book
Language:English
Published: London Facet 2002.
Subjects:
Public services (Libraries) > Great Britain.
Library personnel management > Great Britain.
Customer relations > Great Britain.
Public services (Libraries)
Library personnel management.
Customer relations.

National Institute for Science & Mathematics Education Development (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
NIS-14996 Z 711 / B844 2002 For Staff Use Only On-Shelf

School of Library and Information Studies (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
LS-9584 Z 711 B844 2002 Regular Circulation On-Shelf