Building a successful customer-service culture a guide for library and information managers

Building a successful customer-service culture a guide for library and information managers

Bibliografski detalji
Daljnji autori: Melling, Maxine, Little, Joyce
Format: Knjiga
Jezik:English
Izdano: London Facet 2002.
Teme:
Public services (Libraries) > Great Britain.
Library personnel management > Great Britain.
Customer relations > Great Britain.
Public services (Libraries)
Library personnel management.
Customer relations.