Building a successful customer-service culture a guide for library and information managers

Detalles Bibliográficos
Otros Autores:	Melling, Maxine, Little, Joyce
Formato:	Libro
Lenguaje:	English
Publicado:	London Facet 2002.
Materias:	Public services (Libraries) > Great Britain. Library personnel management > Great Britain. Customer relations > Great Britain. Public services (Libraries) Library personnel management. Customer relations.