Building a successful customer-service culture a guide for library and information managers

Building a successful customer-service culture a guide for library and information managers

Podrobná bibliografie
Další autoři: Melling, Maxine, Little, Joyce
Médium: Kniha
Jazyk:English
Vydáno: London Facet 2002.
Témata:
Public services (Libraries) > Great Britain.
Library personnel management > Great Britain.
Customer relations > Great Britain.
Public services (Libraries)
Library personnel management.
Customer relations.