Building a successful customer-service culture a guide for library and information managers

Building a successful customer-service culture a guide for library and information managers

書目詳細資料
其他作者: Melling, Maxine, Little, Joyce
格式: 圖書
語言:English
出版: London Facet 2002.
主題:
Public services (Libraries) > Great Britain.
Library personnel management > Great Britain.
Customer relations > Great Britain.
Public services (Libraries)
Library personnel management.
Customer relations.