Beyond six sigma profitable growth through customer value creation

Xehetasun bibliografikoak
Egile nagusia:	Plaster, Gary A
Beste egile batzuk:	Alderman, Jerry D.
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	New Jersey Wiley 2006.
Gaiak:	Total quality management. Organizational effectiveness. Marketing. Customer relations.