Cases in call center management great ideas (th)at work

Cases in call center management great ideas (th)at work

Bibliografske podrobnosti
Glavni avtor: Feinberg, Richard
Drugi avtorji: Ruyter, Ko de, Bennington, Lynne
Format: Knjiga
Jezik:English
Izdano: Munbai, India Jaico Pub. 2005.
Teme:
Call centers > Management > Case studies.