Cases in call center management great ideas (th)at work

Cases in call center management great ideas (th)at work

Dades bibliogràfiques
Autor principal: Feinberg, Richard
Altres autors: Ruyter, Ko de, Bennington, Lynne
Format: Llibre
Idioma:English
Publicat: Munbai, India Jaico Pub. 2005.
Matèries:
Call centers > Management > Case studies.