Service quality research perspectives

Service quality research perspectives

Manylion Llyfryddiaeth
Prif Awdur: Schneider, Benjamin
Awduron Eraill: White, Susan S.
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: Thousand Oaks, Calif. Sage 2004.
Cyfres:Foundations of organizational sciences
Pynciau:
Customer services > Quality control > Research.
Customer services > Management > Research.
Customer satisfaction > Research.