Cita APA

Schneider, B., & White, S. S. (2004). Service quality research perspectives. Sage.

Citación estilo Chicago

Schneider, Benjamin, and Susan S. White. Service Quality Research Perspectives. Thousand Oaks, Calif: Sage, 2004.

Cita MLA

Schneider, Benjamin, and Susan S. White. Service Quality Research Perspectives. Sage, 2004.

Warning: These citations may not always be 100% accurate.