APA (7th ed.) Citation

Lashley, C. (2001). Empowerment: HR strategies for service excellence. Butterworth Heinemann.

Chicago Style (17th ed.) Citation

Lashley, Conrad. Empowerment: HR Strategies for Service Excellence. Oxford: Butterworth Heinemann, 2001.

MLA (8th ed.) Citation

Lashley, Conrad. Empowerment: HR Strategies for Service Excellence. Butterworth Heinemann, 2001.

Warning: These citations may not always be 100% accurate.