The restaurant server's guide to quality customer service a step-by-step resource to increase your success and income as a restaurant server

Detalhes bibliográficos
Autor principal:	Martin, William B.
Formato:	Livro
Idioma:	English
Publicado em:	Menlo Park, Calif. Crisp Publication c1987.
Assuntos:	Waiters > Handbooks, manuals, etc. Waitresses > Handbooks, manuals, etc. Restaurants > Employees > Handbooks, manuals, etc. Customer relations > Programmed instruction.